“Our second visit was another good experience and my issue was dealt with thoroughly by the GP. A couple of minor issues going forward.”
In our members' own words
“This was our first visit to the practice, we attended for our first health MOT. Very impressed with the practice and the doctor we saw. Comprehensive history taking and blood tests for our baseline health. We just need to wait for the results!”
“I haven’t experienced a consultation like that for at least twenty years, given time to explain my concerns to a very experienced and knowledgeable GP, who was kind enough to refer me to a lady GP for a female issue that needs to be looked at further.”
“I had an appointment with one of the GPs and she was brilliant. I usually feel a bit awkward at the doctor’s, but she made everything easy and comfortable. It was genuinely the best experience I’ve had with a GP.”
“Excellent service from a very professional team”
“Lovely staff greeted me on arrival, was seen before my appointment time and the dr I saw was lovely and understanding. I didn’t feel rushed and was listened to thoroughly. After my trial appointment I’m definitely coming back.”
“It was my first visit very happy with it.”
“Excellent doctors' practice with caring, professional staff. Appointments are handled efficiently, and the doctors genuinely listen and provide outstanding care.”
“My experience was excellent from start to finish - totally enhanced by the fact that my doctor was so professional in every aspect of her attention”
“Really helpful staff due to changing my appt at last minute (traffic). Doctor extremely efficient and put me at ease. Did not feel rushed and actually asked if I had anything that I wanted to chat about in regards to my health. It was an experience that was one I would happily repeat.”
“Very friendly and welcoming. Gp explained everything to me step by step.”
“The doctor was lovely. Very warm and kind in her manner. Let me speak and listened to me. Offered choices. Examined me carefully. I would go and see her again if I needed.”
“Efficient, kind and professional”
“Overall Good Access poor but understandable .”
“Prompt appointment with a doctor and on time. It's a relief to be able to get prompt appointments with a doctor rather than a nurse.”
“Beautiful place worth every penny ❤️”
“I can't recommend them highly enough. So friendly and professional, and I felt genuinely looked after. Everything was explained clearly in a caring way”
“Friendly and welcoming.”
“My appointment was on time and Dr Oyabayo was very pleasant and welcoming .”
“I was very appreciative of the friendly and professional way I was treated. Thank you. Michael”
“Excellent service. Telephone calls answered promptly and positively. No waiting in queues. Thirty minute appointments, or longer if necessary, allowing time for all concerns to be discussed..”
“This was my first visit and it was for my health check. It was a very thorough but relaxing visit. I was seen by an extremely lovely doctor, who had time and patience.”
“Efficient friendly staff from the moment you enter the building. Appointments are clear calm and you are made to feel at ease immediately , never feeling rushed and all information given clearly. never had a doctor appointment make me feel so at ease to speak in my own time.”
“Visited seeking reassurance. It was such great experience in a great environment. Dr Murad was lovely. Glad to be part of this service, a real breath of fresh air.”
“The team are competent, warm and professional and the service has been excellent.”
“West End Health has been excellent from start to finish. I completed the health assessment and then had follow up appointments with Dr Faiza Murad. The appointments were genuinely unhurried - I had plenty of time to ask questions and talk things through properly, which makes a big difference. The report I received afterwards was detailed, clear and really useful. It’s given me real confidence in my current state of health and, as someone who likes data and tracking, it’s a great baseline to measure against going forward. It genuinely feels like healthcare as it should be.”
Independently verified
Reviews are collected and verified independently by Doctify. Providers cannot edit or remove them.
The live Doctify widget loads here when you accept marketing cookies.